Case study.
Purdue Dining Product Research
What this showsShows product-minded research and stakeholder communication around a real campus service.
Role
Product research & strategy lead
Timeline
Aug 2024
Problem
Purdue's dining app and services had friction students felt daily, but feedback was scattered and hard to act on.
Outcome
Collected student feedback, analyzed recurring pain points, and prepared data-informed recommendations for Purdue administration.
Skills demonstrated
Consumer research · Marketing strategy · Data analysis · Stakeholder management

Overview

Product research initiative focused on understanding student friction with Purdue Dining services and the dining app experience.

Work

  • Conducted consumer surveys to identify issues with the Purdue dining app
  • Coordinated meetings with Purdue administration to present data analytics and actionable insights
  • Helped shape marketing and outreach strategy so more student feedback could be collected and understood
  • Turned scattered student feedback into clearer problem areas for service and app improvements

Relevance

Demonstrates product-minded marketing and the ability to translate user feedback into organizational action.